LEADER 01017cam a2200301 a 4500001    27378
005    20240621143432.0
008    980306t19971997orua     b    001 0 eng  
010    97000783
020    1563271753 |qhardcover
035    (OCoLC)36284339
035    27378
049    LHMA
040    DLC |beng |erda |cDLC |dLHM
050 00 HD62.15 |b.M47 1997
100 1  Merrill, Peter.
245 10 Do it right the second time : |bbenchmarking best practices in the quality change process / |cPeter Merrill.
264  1 Portland, Or. : |bProductivity Press, |c[1997]
264  4  |c©1997
300    xx, 268 pages : |billustrations ; |c24 cm
336    text |btxt |2rdacontent
337    unmediated |bn |2rdamedia
338    volume |bnc |2rdacarrier
504    Includes bibliographical references (page 263) and index.
591    Record updated by Marcive processing 21 June 2024
650  0 Benchmarking (Management)
650  0 Total quality management.
852 0   |bstacks |hHD62.15 .M47 1997